Maintenance Managers

Maintenance Managers

This guide is tailored for Maintenance Managers in the garment manufacturing industry using the Garment IO Platform. It provides detailed instructions on managing maintenance tasks, understanding key concepts, and monitoring maintenance performance.

Overview of Role and Responsibilities

As a Maintenance Manager, your primary responsibilities include:
  1. Understanding the maintenance cycle in the factory to plan and execute maintenance tasks effectively.
  2. Understanding maintenance request statuses to prioritize and track the progress of maintenance activities.
  3. Understanding employee times in the factory.
  4. Understanding the different efficiencies calculated by the system.
  5. Monitoring maintenance performance on an hourly, daily, and weekly basis.

Getting Started with the Platform

Before diving into specific tasks, ensure you are familiar with the basic navigation and features of the platform. Log in with your credentials and explore the platform, menu options, and settings.

Main Concepts

To efficiently use our platform, you must understand several key concepts:
  1. The maintenance cycle in the factory to plan and execute maintenance tasks effectively.
  2. Maintenance request statuses to prioritize and track the progress of maintenance activities.

Monitoring Tasks

Hourly Monitoring

  1. Check the machines' tickets from the requests page in case you did not hear the notifications sent by the system.

Daily Monitoring

  1. Check the defects analysis page to know the most common reasons behind downtime and try to reduce them next month.
  2. Check the maintenance report to see all completed maintenance tickets and what is still open, requiring special focus the next day.
  3. Check maintenance supervisors' performance in the factory.

Weekly Monitoring

  1. Check the patterns behind the defects in the defects analysis to identify the machines that most frequently stop and require more proactive maintenance inspections. Prepare the spare parts needed according to the most common defects found.
  2. Prepare the spare parts needed according to the most common defects found.
  3. Check if the maintenance supervisor performance is getting better or not in the factory.

Troubleshooting and Support

For any issues or questions, refer to the troubleshooting section or contact support for assistance.


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