How the System Measures Worker Time and Productivity

How the System Measures Worker Time and Productivity

NotesBefore you read efficiency reports, understand the terms the system builds its calculations on — because every number has a precise definition.

Core Time Terms

Working Hours

The total scheduled working time from the shift start to end. Example: 8:00 AM to 4:00 PM = 8 hours.

Work Time

The actual time available for work during working hours, calculated in minutes. Example: 8 hours × 60 minutes = 480 minutes.

Paid Time

The time for which the worker is compensated, after deducting break periods. Example: 480 minutes - 30 minutes break = 450 minutes.

Downtime

Time during which the worker is not participating in production for reasons beyond their control. Example: waiting 20 minutes for delayed bundles from a previous stage.

Maintenance Time

Time spent waiting for a machine repair necessary for the worker to perform their job. Example: 30 minutes waiting for a device breakdown to be fixed.

Available Time

Total time available for the worker after deducting approved downtime and maintenance time:

Available Time = Paid Time - Approved Downtime - Approved Maintenance Time

AlertNote: downtime and maintenance only affect available time if approved by the supervisor.
  • Example 1: downtime request rejected — available time stays at 450 minutes.
  • Example 2: maintenance approved (30 min), downtime rejected: 450 - 0 - 30 = 420 minutes.
  • Example 3: both approved (20 min downtime + 30 min maintenance): 450 - 20 - 30 = 400 minutes.

There are two types of available time:

  • Used Available Time: includes only employees who completed at least one production transaction during the period.
  • Total Available Time: includes all employees regardless of their production participation.

Actual Production Time

The time a worker takes to complete one bundle for a specific stage, after deducting approved downtime and maintenance periods within it. Example: if the worker completed the bundle in 60 minutes that included 5 minutes approved downtime and 10 minutes approved maintenance, actual production time = 45 minutes.

Estimated Production Time

The expected time to finish produced pieces, calculated by multiplying quantity by the stage SAM. Example: a worker produces 300 pieces at SAM = 0.3 min and finishes 150 pieces at SAM = 1.5 min. Total production time = (300 × 0.3) + (150 × 1.5) = 90 + 225 = 315 minutes.

Start-of-Day Wasted Time

Time from the start of working hours or fingerprint login until the worker logs into the device and begins working.

  • Example with fingerprint: logged in at 8:01 AM, accessed device at 8:15 AM ← wasted time = 14 minutes.
  • Example with fingerprint (early arrival): logged in at 7:45 AM, accessed device at 8:15 AM ← wasted time = 15 minutes (counted from 8:00, not 7:45).
  • Example without fingerprint: shift starts 8:00 AM, device login at 8:15 AM ← wasted time = 15 minutes.

End-of-Day Wasted Time

Time from the worker's last recorded production transaction until the end of working hours.

  • Example with fingerprint: last bundle at 3:50 PM, logout at 4:00 PM ← wasted time = 10 minutes.
  • Example with fingerprint (late logout): last bundle at 3:50 PM, logout at 4:15 PM ← wasted time = 10 minutes (counted to 4:00, not 4:15).
  • Example without fingerprint: last bundle at 3:45 PM, shift ends at 4:00 PM ← wasted time = 15 minutes.

Login, Logout, and Shift Assignment Policy

Login, With Fingerprint Enabled

The exact fingerprint scan timestamp is recorded. Re-scanning within 10 minutes is not treated as a logout. Any scan after 10 minutes is treated as a logout event. Example: fingerprint at 7:46, re-scan at 7:55 ← 7:46 is kept as the official login time.

Login, Without Fingerprint

Worker presence is determined by Garment IO device login activity. Scanning before the shift starts is recorded as the actual login time. Any subsequent scan is logged as a logout attempt without affecting the shift end time. If the worker logs into the device after the shift starts, the system assumes the shift start time as the login time.

  • Example: scan at 7:56 for a shift starting at 8:00 ← 7:56 is recorded as login time.
  • Example: scan at 8:10 for a shift starting at 8:00 ← 8:00 is recorded as login time (HR can adjust if needed).

Logout, With Fingerprint Enabled

The exact fingerprint timestamp is recorded. Re-scanning within 10 minutes is not treated as a new login. Any scan after 10 minutes is treated as a login event.

Logout, Without Fingerprint

The shift end time is automatically set as the default logout time. If the worker scans their card after the shift ends, the actual timestamp is recorded as the logout time.

  • Example: scan at 3:56 for a shift ending at 4:00 ← 4:00 is recorded (adjustable by HR).
  • Example: scan at 4:10 ← 4:10 is recorded as logout time.

Shift Assignment

The tolerance period is a predefined window before or after a shift that determines whether a worker's hours include an additional shift or remain within the main shift only.

Example: Main shift 8:00 AM — 4:00 PM, Overtime shift 4:00 — 6:00 PM, Tolerance period 30 minutes:

  • Employee A (logout 4:25): within tolerance ← main shift only, costs calculated at main shift rate.
  • Employee B (logout 6:03): exceeded tolerance ← main shift + overtime, work between 4:00 — 6:00 calculated at overtime rate.
  • Employee C (login 4:15, logout 5:57): logged in after main shift ended ← overtime shift only, costs calculated at overtime rate.

Frequently Asked Questions

  • Does downtime automatically affect available time?
    No, the supervisor must approve the downtime request for it to be deducted from available time.
  • What's the difference between used available time and total available time?
    Used available time covers only employees who completed at least one production transaction, while total available time covers all employees regardless of production participation.
  • What happens if a worker scans their fingerprint early before the shift starts?
    Time before the official shift start is not counted as wasted time. Only the time from shift start until device login is counted.
  • Can login and logout timestamps be adjusted?
    Yes, HR administrators can adjust timestamps when needed.

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